Skincare Sales Consultant
Full job description
Location: Los Angeles, CA
Employment Type: Full-Time / Part-Time
Compensation: $20–$25 per hour + Sales Commission + Performance Bonus
Position Overview
We are looking for a motivated and personable Skincare Sales Consultant to join our growing skincare team in Los Angeles.
This role is more than traditional retail sales. You will work closely with clients to understand their skincare concerns, recommend appropriate products and services, and build long-term client relationships.
The ideal candidate is confident in customer communication, naturally sales-driven, and passionate about skincare, beauty, and wellness.
Key Responsibilities
Welcome clients and identify their skincare concerns, preferences, and goals
Recommend appropriate skincare products, treatments, and service packages
Achieve individual and store sales targets
Convert consultations and walk-in traffic into product and service sales
Follow up with prospective and existing clients to improve conversion and retention
Maintain accurate client notes, preferences, purchase history, and follow-up records
Develop strong knowledge of product ingredients, benefits, usage, and recommended routines
Partner with estheticians to create complete in-store treatment and at-home skincare solutions
Support store events, product launches, promotions, and client engagement initiatives
Maintain professional product displays and a clean, welcoming sales environment
Collect and communicate client feedback and market insights to management
Qualifications
Strong communication and customer service skills
Genuine interest in skincare, beauty, and personal care
Self-motivated and comfortable working toward sales goals
Friendly, proactive, and confident in building client relationships
Strong follow-up and organizational skills
Ability to work in a fast-paced retail and service environment
Availability to work weekends and selected holidays as needed
Preferred Qualifications
Previous experience in skincare, cosmetics, beauty retail, spa, med spa, or luxury retail
Experience with consultative selling, memberships, packages, or high-ticket services
Familiarity with CRM, POS, or appointment management systems
Bilingual English and Mandarin preferred
Existing client network is a plus
Compensation & Growth
Base Pay: $20–$25 per hour, depending on experience
Individual sales commission
Team performance bonus
Employee product and service discounts
Product and sales training
Growth opportunities into Senior Sales Consultant, Sales Lead, or Store Management roles
We value long-term client relationships over aggressive one-time selling. The goal is to build trust, provide thoughtful recommendations, and create a client experience that drives repeat business.
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Work Location: In person